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Security Systems in Scranton
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Scranton?

A security system should safeguard your family. But what occurs in the event your home security alarms go off in Scranton? What actions should you take to ensure you and all your family members are secure?

Your first priority is not to panic. Know that your around-the-clock monitoring specialists are always standing by to assist. Then proceed with the recommended actions to be fully equipped to handle any urgent situation.

Our 24-Hour Specialists Are Focused On Your Safety

A 24-7 monitoring specialist is instantly notified when your Scranton home security alarms go off. Once a monitoring professional is alerted, they will call you n a hurry to ascertain what triggered the security system. Your protection devices will activate in various situations, including:

  • Break-in

  • Fire

  • Flood

  • Accidentally setting off alarm

In cases where a device was accidentally triggered—like forgetting that your sensors are turned on when you unlatch a window or door— an agent will reach out to ask if help is needed. Give them your predetermined password, and they can deactivate the alarm.

If you have an urgent situation, the monitoring agent will send out emergency personnel, including police, fire, and EMS, to your residence. They also have the ability to serve as your proxy if you aren't at home. The monitoring agent can also apprise emergency services on which security device was triggered, giving them a forewarning for what might be a dangerous situation. Then the agent will maintain a connection with you to assist in keeping you composed and inform you what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Scranton

Waking up in the dead of night to an alarm blaring is terrifying—particularly if you aren’t clear as to why it’s going off. The most important thing to do is stay as calm as possible and follow these steps:

  • First, get somewhere safe. Round up your family and pets in an expeditious manner and get into a secure room at your property or exit as quickly as possible. It's typical to have an urge to feel like you need to deal with the problem on your own, but this is not the best course of action. As an alternative, focus on keeping you and your family members safe and letting the authorities handle the crisis.

  • As a second step, use the smartphone’s convenient security app to remain connected with your monitoring staff. They'll send authorities who will be on their way to your home in a flash.

  • Finally, keep in close contact with your monitoring specialists and emergency responders. You can get conferenced in, so everyone is sharing information. Or, if you can't get a direct call to emergency services, get notifications via text. Even in false alarm situations, it's smart to maintain communications to all parties so you will be ready should a real emergency take place.

Be Prepared For Any Emergency in Scranton with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems works hard to make sure your family and your home are well defended. With around-the-clock monitoring, home automation, and a range of sensors, your home will turn into the secured refuge you intended it to be. Customize your ideal home security package by completing the form below or dial (570) 217-8895 to speak with a member of our team.